Cancel a licence
Enter your licence reference to request a cancellation.
How can I find my licence reference?
Your licence reference will be in one of the following two formats:
- HIG-100001-1
- HIG-100000000001
It can be found in the top-left of the letter we sent you:
![v11-diagram.png](https://assets.charnwood.metastreet.co.uk/build/images/v11-diagram.6c09e064.png)
If you still can't find your licence reference, you can contact us for help.